I recently wrote about a problem I had receiving the wrong part when I ordered a purge valve from FCP Groton. They've been great and quickly determined what they thought was the right part after some discussion. It arrived today and it is still wrong.
On the side with the raised manufacturer's part number the part they sent has the same part number as what is installed. But on the other side where there are white printed numbers the numbers are different.
I've taken photos of all three parts: the one in the car, and the two different ones I've received from FCP Groton.
To be clear, I am not BLAMING FCP Groton, they are trying to help me. The fault clearly lies with Volvo. How could they use so many different versions of the same device in a single model year?
I have pictures if anyone thinks it may help some other Volvo owner showing the difference between the part I have the ones listed as "correct" for 99 V70XC. I still don't have a replacement, but I reported the problem after normal business hours today so I look forward to speaking with FCP Groton tomorrow to see if the additional info I provided would help us pin down the exact part I really need.
Has anyone run into this before? Is there any way to access some Volvo database by VIN that would allow you to be sure you are getting the right parts? -Rich
If the 99 model year is anything like the 98, Volvo probably switched parts midway through the year. The 98's have both a square one for some models and a circular one for other models. I can never remember which is which, and I wonder if it correlates to anything at all (engine number like the timing belt tensioner perhaps?). PM me your VIN number and I can try to look up the part in VADIS, but I don't know that it would give me more than both parts for a '99.
'98 S70 T5 2012 Chevy Cruze LT 6MT
A learning experience is one of those things that says, "You know that thing you just did? Don't do that."
I'll PM you the VIN. Here are some pics. There are at least 3 different versions! One pic shows the two I've received from FCP Groton. You'll note the metal protrusion on the top is longer on one than the other. The problem is that when you look at the pic of the one installed in the car, you'll see it is a very different thing protruding and the engine has a tube attached there (in the pic I removed the tube). There is NO PLACE to attach that tube on the two I received. All three have different part numbers printed in white.
First, the two new parts:
Now the one from the car. This is looking down on it. Note how different the metal top piece is.
Conclusion of Saga: Called DW Volvo with the info Justin provided (D Emissions and VIN). Got the right part, put it on, and magically my car starts first crank after fillup. $34 fix to a problem I would have paid hundreds/thousands to have had diagnosed and fixed at dealer.
Now I have to tackle my clunking rear driveshaft. It is getting worse daily. Time to drop from AWD to FWD I believe. -r