Vehicle Make / Model: Model Year(s): VOLVO / S60 2001-2004
VOLVO / S80 2002-2005
VOLVO / V70 2001-2004
VOLVO / XC70 2001-2004
VOLVO / XC90 2003-2005
Manufacturer: VOLVO CARS OF N.A. LLC. Mfr's Report Date: DEC 17, 2009 NHTSA CAMPAIGN ID Number: 09V483000 PE09039 NHTSA Action Number: PE09039
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Potential Number of Units Affected: 136100 Summary: VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY. Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND, IF IT IS THE DEFECTIVE PUMP, REPLACE IT WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT VOLVO AT 866-637-3774. Notes: VOLVO SAFETY RECALL NO. R220. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
We are currently at recall 218, and this one says it is 220. It is for sure not official yet but it seems this might be true. I always thought it was strange that Volvo will repair 01-02 s60/v70 fuel pumps free of charge, yet the 99-02 S80's use the same fuel pump and it is not covered. That is difficult to justify. Hopefully this really happens.
Hello everyone. I logged onto this website because of what happened today and has been happening lately, regarding a banging sound. I have heard this sound in my 2000 S80 for months. When slowing off the interstate I would hear a muffled bang, "fooouuup." It came from behind me. I did not know where. I had just ignored it and assumed the noise might be that headrest lowering mechanism malfunctioning and making the sound. I guess you could say I was nieve. That was until tonight. My son and I arrived home and I turned the car off. For the first time, while sitting quietly, it happened but was amplified. It was a bang! I immediately got my son out as he was in the back seat on the passenger side. Directly above the fuel tank. He said he felt it in his pants. I rushed in the house, searched for "fuel pump recall for Volvo S80." I got this website and many others. Here is my question. I here people stating Volvo will not cover my car. WHAT! I beg to differ because it is a factory default, regardless of age. Besides that, if that gas tank blows up while we are in the car, which would Volvo rather have, lawsuit or fuel pump repair bill. I am calling Volvo tomorrow, driving another vehicle, and NEVER forgetting this experience again. If you have any information on how to help me get this resolved (the best means to do so) please let me know. I liked the car but this is a big deal.
Brian, I am also a 2000 S80 owner and have experienced the same exact things that you have regarding the banging sound and also ignored it because it was hard to determine where it was coming from. I also would have a slight odor of gas in the interior compartment, but did not know where it was coming from until this past week. While driving home from work, the gas odor in my car was so bad that I had to put all of the windows down. Thank God I do not work that far from home. After pulling into my driveway, I shut the car off, looked under the car where the gas tank is and gas was dripping onto the driveway. I immediately searched for "fuel pump recall for Volvo S80" and found the same information that you did. Volvo has recalled the fuel pump on 2001-2005 S80 Models. They did not recall the 2000 model, however, the same exact problem that caused the recall on the 2001-2005 models is exactly what occurred with my 2000. I called the dealership and they told me that the 2000's were not included in the recall and that it would cost me @$1000.00 to fix it. I decided to dig a little deeper and found that the flange on the top of the fuel pump can develop a crack in it, especially in hot weather climates. I live in Florida.This defect in the flange of the fuel pump is exactly what caused the fuel leak in my car. I was also shocked to find out that the fuel pump is directly underneath the rear passenger seat! My husband removed the back seat and sure enough there was gas leaking out of the flange. I then called my Volvo dealership to see if they would acknowledge the problem and they would not. I called Volvo Headquarters in New Jersey and they also would not acknowledge the problem. I had to have the car towed to my dealership and pay for the repair. I consider myself very lucky right now. Can you imagine if someone flicked a cigarette under my car or hit that side of my car and caused a fire? I explained all of this to Volvo and they just did not seem to care. By the way, did I mention that we own 3 Volvo's, a S80, S60 and S70? I will tell you that we will never buy another. The only advise I can give you at this point is what I have done so far. I have complained to the dealership and to corporate headquarters with no luck, so I have filed a complaint with the National Highway Traffic Safety Administration. They can be reached @1-888-327-4236. If they receive similar reports from a number of people about the same problem, they will determine that a safety-related defect may exist that would warrant the opening of an investigation. If I can prevent someone getting seriously injured because of what I believe is the same defective fuel pump as in the 2001-2005 models, I will do whatever it is that needs to be done. By the way, we took pictures of the defective fuel pump surrounded by gas while it was still in the car and asked the dealership not to discard it when it was removed from the car. I just picked up my car and have the fuel pump that was removed. It definitely has a crack in it.. As far as I am concerned, the 2000 S80 Volvo's need to be included in the recall as the fuel pump issue is a safety hazard. I hope this information has been helpful.
Just wanted to clarify, the fuel pump itself did not fail. My S80's fuel pump's function continued to operate as it should. I have absolutely no problem paying for a repair if that repair needed to be done because of wear and tear. However, when it comes to a defect in the design and or manufacturing process, I must respectfully disagree with you. The age of the vehicle has nothing to do with the fact that the plastic flange cracks in extreme heat. If the car is registered in certain hot climate states such as Alabama, Arkansas, California, FLORIDA, Georgia, Hawaii, Kentucky, Louisiana, Mississippi, etc......(Pulled this information right from the recall notification for the 2001-2005 models) there is a high probability that the plastic flange will develop a crack. Believe me, Volvo is very much aware of the problem. If they weren't, then the 2001-2005's would not have been recalled. As a matter of fact, the service guy at my local Volvo dealer, which is by the way where my car is serviced, even confirmed that what I described to him is exactly why the recall on the 2001-2005 models were issued. Who knows, did the crack, which is about an inch to an inch and a half start 2 yrs ago, 3 maybe? Regardless, this is a huge safety issue of which Volvo should at least be concerned about.
General cut off date for repairs on any automobile part recall is generally 10 years, sadly your 2000 falls outside of that parameter and thus isn't covered. It would have been nice IF volvo had stepped up and done the job, but as with any company, don't hold your breath waiting for it.