Is it possible to access volvo dealer repair records? Can you get service records on Volvos worked on at Volvo dealers? Maybe. Here’s more:
If you’re buying a used Volvo, it would be great to have all the repair records, wouldn’t it? But that’s unlikely under the best of circumstances. Our first suggestion is to call an authorized Volvo dealership and explain that you’re thinking of purchasing the car and would like some history.
In some cases, the dealership may not want to release the maintenance records in the name of privacy. Maintenance records often contain addresses, phone numbers and credit card information of the car’s previous owners. If the dealer tells you that it won’t release the records, you should try another potential dealer. Remember, any authorized dealership should have access to a car’s maintenance records because they are kept on a manufacturer’s database.
If several dealers tout privacy concerns, you may want to visit a local dealer and request the records in person. You can ask the dealer to print the records and cross out the previous owner’s personal information using thick marker. While this may convince some dealerships, others still may not provide the records, and in that case, you may just have to give up.
Dealers Rarely Have All the Repair Records
Even if you can get the records from a dealer, don’t be too disappointed to find some (or a lot) missing. If a car is ever serviced at an independent mechanic or if it’s had an oil change at the Jiffy Lube, that record won’t show up in the dealer’s database.
Chances are good you won’t be able to put together a comprehensive service history for your Volvo, but even if you get most of them, don’t think you are in the clear. Always have a knowledgeable mechanic check out the car before making a purchase.
Arwing » It wouldn’t hurt to call.
When I bought my last 850 in 2008, I called up the dealer here in Oklahoma City and they were able to email me all the service records dating back to the purchase of the car in 1996.