Thanks so much for posting a reply. My local Volvo dealer basically told me to go fly a kite! I expected as much. I know that I have to dig my heels in for a fight. Any suggestions on who to contact at Volvo N.A.? I cc'd customer care but they blew me off as well. I filed a complaint with the BBB an...

I had purchased a 'certified pre-owned vehicle' from Volvo of Las Vegas in Oct. of 2003. On November 10, 2006 the 'check transmission' warning light appeared and was shifting rough. I brought it to Volvo and they diagnosed it as ETM/ECM software upgrade. They stated that this was not covered under m...