To me it seems like if the issue can’t be explained then it’s a warranty issue. I’m not trying to set any precedents here for Volvo, but when I’ve done oil changes at every 12,000km, this is more than enough when the car only has 50,000km on it and is only three years old when it ceased.

Tried my dealership who said their hands were tied. And now Volvo Canada who claims my warranty is now void based On their inspection where they said it looks like I didn’t get my oil changed. We’ve moved forward with arbitration but the arbitrator questions why this should be Volvos problem? When I...

I have a 2020 xc90 under lease and the sludge began at 25,000km, and then it ceased at 50,000. the warranty is still valid but they’re saying it’s not their problem because I did not do maintenance. When I showed them my four oil changes they said they couldn’t explain it happened and why the sludge...

Hi Matt, my engine seized at 50,000km with a ton of oil sludge build up found inside. I have four oil changes in three years, around 12.000km apart each. The sludge was first found at 25,000km at the second oil change. Do you think this is maybe a warranty issue and most likely an issue with somethi...