Things are moving on Facebook:

For getting some background picture
http://www.mediapost.com/publications/? ... _aid=33307

Volvo Car Corporation Global Customer Relations Dept. 57460, RBV-2, 405 31 Göteborg, Sweden CC: Volvo Car International Sales 5 April 2011 Subject: strong dissatisfaction about Volvo Assistance and Diplomat sales services Dear Sir or Madam Please be notified that on 16 March, I found myself in awkwa...