Thank you Jason, I appreciate your addressing of this. And yes, I got my refund. At this point the car is for sale "as is," which is a shame because other than the steering rack problem, it's 100% roadworthy and in nice shape. I have no desire to roll around under the car and replace the r...

At this point, several weeks after my last contact with FCP Euro, I think it's fair to say that they have absolutely no intentions of doing anything with this issue other than hoping it silently dies. No doubt they're hoping that the absence of negative reviews will absolve them of any future liabil...

Maybe two years ago I posted a negative review about Bilstein HD struts after I installed them, while FCP was having a special promotion of those struts. It was very quickly posted. I remember thinking at the time "that's gotta hurt, having to see a negative review on a product you're promotin...

My understanding is the part has been pulled so there might not be a place to review it anymore. Made sticky until FCP resolves. That's a good point. I wasn't able to post a negative review on the Meyle HD upper torque mount bushing because the listing was pulled shortly after I complained about it...

My understanding is the part has been pulled so there might not be a place to review it anymore. Made sticky until FCP resolves. I wrote the review long before they "pulled" the part. My point (partially) is this: I wonder how many other negative reviews FCP Euro has refused to post on th...

I never thought of a used unit. That sounds like a great idea! Why through away a perfectly good car over a junk part? I really loved my 1998 V70 and kept it 4 years until the extended warranty ran out. In my cars case the transmission was never any good but the rest of the car was brilliant! June ...

The more I see this thread the better I feel about the $1382.29 I paid for the brand new steering rack from my Volvo dealer. I did have a option for a re-manufactured unit cheaper which had the same warranty, but somehow I just felt better about new. Then a while back I read this thread and knew I ...

E Showell wrote: ↑21 Aug 2017, 16:45 Jeff. In fairness, that might not be accurate. My prior negative review was for an A/C accumulator. Since that one wasn''t posted, I am pretty sure I didn't even bother writing a review for the rack.

You too?

Just how many "less than glowing" reviews has FCP Euro refused to post?

FCP Euro doesn't seem like a company that would deny a CASH refund in a situation like this. Obviously, you would have to send the rack back before getting any sort of compensation, but they should offer you your money back rather than store credit. This is clearly a serious concern, and what could...

Sounds like both companies want to take a look at it and make it right. It isn't unusual for companies to want the inventory/stock back before issuing a credit. They need to be able to return it to get their money back or to have a core to rebuild. Cardone likely wants to tear it down to discover a...