when i put in vin nummber nothing happends just says cant read car
tryed this on different volvo cars same thing happends

when i connect Dice and use Vida 2012 i cant read Win nummber on the car so it cannot read any info on car and gives no syptom on problem
checked Connection with diagnostic Dice program som commputer program and Dice unit is ok

try to connect vadis and Dice unit to my volvo s40 2,0 turbo 1999
and when i try to read win number in my computor "vadis.exe has stopped vorking and the program shuts down "

What too do

please help