joesvec3 wrote: ↑
Thu Mar 22, 2018 6:10 pm
I call the "stealership" and they won't tell me anything. They claim they can't tell me what version of the software is in the car. They want like $150 to install and transmission software and they want to DIAGNOSE (read CHARGE $$$) what is wrong with it first.
I had a similar runaround and bull* response from a stealership in the US earlier in 2007.
Boy was I not happy...
An extensive (15-minute long) call to Volvo Cars of NA with with a subsequent follow-up email solved all my 'customer attendance'-related concerns, and also yielded an accurate Volvo Dealer-service history, to include the completion status of TSBs and recalls, even up to having the Yellow Label Throttle Module already in there.
The stealerships have access to the same database that Volvo Cars of NA has, maybe the one person whom you called just (conveniently) didn't have sufficient training
On a side note, the only Volvo dealer that I am comfortable dealing with is in Lisle, IL: volvopartslisle/dot/com
I have been buying original parts at prices that are way better (like 15% better) than most online places
Example of Precision: Measure with a Micrometer, mark it with Chalk, and then cut it with an Axe.
Disclaimer: We (very) seldom do that
2015 BMW 335i
2015 XC60 T5 Premier Plus
2002 S60 2.4 n/a - retired
1987 340 DL - retired