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Discount Tire saga - one slow leak Topic is solved

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Re: Discount Tire saga - one slow leak

Post by June » Tue Nov 12, 2019 4:54 pm

matthew1 wrote:
Tue Nov 12, 2019 1:32 pm
jimmy57 wrote:
Mon Nov 11, 2019 8:36 pm
I can't figure out why they would not repair the tire if the puncture was not outside the tire contact area. Did they not offer some explanation of that? Was there a bubble (delamination or vulcanizing failure) at the puncture site?
No explanation. I wish I'd taken a photo. Would they be selling these out the back door after hours? It's a $50-75 tire patched.
I would advise in the future to steer clear of any auto related shop with the word "Discount" in the name. June


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Re: Discount Tire saga - one slow leak

Post by matthew1 » Tue Nov 12, 2019 5:04 pm

:lol: true


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Re: Discount Tire saga - one slow leak  Topic is solved

Post by matthew1 » Tue Nov 12, 2019 5:26 pm

Just got off the phone with Jeff, didn't catch his title, but a regional office guy. Very helpful. They're refunding the $58 because it all doesn't make much sense, he said.

So now the Final Task is at hand, the boss level: communication with the store manager for the credit card credit.


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Re: Discount Tire saga - one slow leak

Post by matthew1 » Tue Nov 12, 2019 8:31 pm

Final level achieved. Got the credit. Whew.


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Re: Discount Tire saga - one slow leak

Post by abscate » Tue Nov 12, 2019 8:52 pm

matthew1 wrote:
Tue Nov 12, 2019 8:31 pm
Final level achieved. Got the credit. Whew.
Make sure it isn't in DiTCoin

Im glad this saga worked out, but did it deserve its own tread?


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Re: Discount Tire saga - one slow leak

Post by ljsommar1 » Wed Nov 13, 2019 11:32 am

I suspect its being posting on a popular web site entered into the decision making process for the manager at DTD.



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Re: Discount Tire saga - one slow leak

Post by matthew1 » Wed Nov 13, 2019 12:28 pm

I doubt he / they saw this. I didn’t mention it. It’s kinda heavy for what the problem is. Was.


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Re: Discount Tire saga - one slow leak

Post by matthew1 » Wed Nov 13, 2019 12:33 pm

I suppose it depends on if they have a program to match internet complaints to actual call-in complaining customers. If they do, then yea they matched me. Jeff didn’t say anything.


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Re: Discount Tire saga - one slow leak

Post by tyguyc » Wed Nov 13, 2019 1:14 pm

This really makes me want to get a tire machine and balancer. Any one in the SNH Area want to come and use my new to me machine? Or would I be the only one. You have to bring your own weights though.



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Re: Discount Tire saga - one slow leak

Post by ljsommar1 » Wed Nov 13, 2019 3:21 pm

I have a HF tire mounter and balancer to aviod these problems. Problem is the mounting/demounting tool doesn't work very well on low profile tires. It worked very well for the V70 (205/55R16), I hope it will work for our new V60 with 50 series 17" wheels,but I am skeptical.
Worth noting, new modern quality tires rarely need weights if you mount the dot correctly. I have verified this.



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