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'98 V70 Control arm question. Topic is solved

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Re: '98 V70 Control arm question.

Post by oragex » Tue Feb 13, 2018 9:08 pm

Miltown wrote:
Tue Feb 13, 2018 8:39 am
Still pissed they will cover them under warranty but I still have to pay labor and realignment. That's kinda BS .
Lesson learned. I remember having bought a cheap muffler for another car about $50. Lifetime warranted. Great I thought. 6 months later what's this noise? A big hole in the muffler. Went back to the garage, they put the same muffler and charged $100 for labor.

So your nice garage is now making money on you. Ask them exactly how much the labor will be. You will probably pay not much more at another place if you bring them some Lemforder arms.

An alignment is good in my opinion If the car is aligned with a bad control arm, the worn bushings will cause different toe than with new arms.


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Re: '98 V70 Control arm question.

Post by Miltown » Tue Feb 13, 2018 9:32 pm

Thanks guys . I hear you about how long can they go to cover a repair . But the whole setup cost me near 1G to get done. I thought for that price I would get quality as I think anyone else would . Considering the price of these parts and an alignment I feel they made out in labor . We'll see going in tomorrow see what they say about charges. Maybe they will maybe they won't .

Paul


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Re: '98 V70 Control arm question.

Post by Miltown » Tue Feb 13, 2018 9:39 pm

Also yeah if it's gonna be a major charge for labor I'll just do it myself . It will be cheaper if I have to buy the arms and install . Lesson learned the hard way . That's how this started went in for an alignment but after inspection needed the arms done first so I said do it. I'm like this is a fancy shop so I thought this will be legit. I'm sure they were like '98 Volvo go cheap . Like I said we'll see .


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Re: '98 V70 Control arm question.

Post by jtp » Wed Feb 14, 2018 1:03 am

Miltown wrote:
Tue Feb 13, 2018 9:32 pm
Thanks guys . I hear you about how long can they go to cover a repair . But the whole setup cost me near 1G to get done. I thought for that price I would get quality as I think anyone else would . Considering the price of these parts and an alignment I feel they made out in labor . We'll see going in tomorrow see what they say about charges. Maybe they will maybe they won't .

Paul
I totally see your point. In practice as a shop you learn where to order what parts from which suppliers so you can avoid exactly these types of situations. This place had the best axles, NAPA was always better with certain types of components, etc. ...

With a P80 at a generic aftermarket shop it’s likely you just had a guy ordering control arms for a car he’s never ordered control arms for before, so he didn’t have the experience to see this coming. These things happen and that’s why it can be a messy, stressful business sometimes.

Good luck.

Regarding the post about the muffler, if you were under 12K miles from date of invoice that’s either a small Mom and Pop place with no warranty policy and bad management or they violated company policy and ripped you off.

Redoing work due to poor quality parts isn’t a business plan for any shop I’ve been in. There’s already more honest work than there are hours to do it all most days.


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Re: '98 V70 Control arm question.  Topic is solved

Post by Miltown » Wed Feb 14, 2018 7:17 pm

Update the shop took care of my car today and replaced both control arms. The work was done free of charge. Man am I relieved. I really thought I was gonna be hit with a bill . I feel pretty good about this shop now I feel that was a pretty stand up thing to do . Thanks for the input .

Paul


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Re: '98 V70 Control arm question.

Post by WhatAmIDoing » Wed Feb 14, 2018 8:47 pm

Miltown wrote:
Wed Feb 14, 2018 7:17 pm
Update the shop took care of my car today and replaced both control arms. The work was done free of charge. Man am I relieved. I really thought I was gonna be hit with a bill . I feel pretty good about this shop now I feel that was a pretty stand up thing to do . Thanks for the input .

Paul
Glad the shop did good on their warranty, but in my opinion, $1k for front control arms parts and labor to not use genuine parts is pretty overpriced. Only cost me $700 in parts and labor to have my delta links replaced with Lemforder at an indy Volvo shop, and that's a far worse job.


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Re: '98 V70 Control arm question.

Post by jtp » Thu Feb 15, 2018 10:07 pm

That’s awesome. Sounds like they wanted to get you taken care of because they felt like it was the right thing to do.


99 V70R AWD
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