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Extended Warranty

Help, Advice, Owners' Discussion and DIY Tutorials on Volvo XC90s. The XC90 proved to be very popular, and very good for Volvo's sales numbers, since its introduction in model year 2003 (North America).
Trackmom
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Extended Warranty

Post by Trackmom » Tue Jul 17, 2018 9:02 pm

Hello, I have a 2013 XC90 and my manufacturer warranty just expired. So far there have not been any problems. I have 40,000 miles on my car and so far only tires n brakes were changed. The Volvo dealer quoted me close to $4,000 to get an extended warranty that will cover any costs such as engine, electrical, etc. Do you think it’s worth me getting? Do I need it? This is my first Volvo and don’t want to spend that much money on a warranty but I also know that Volvo repair costs are pricey. The service guy at the dealership said that as long as I keep up with the regular maintenance I should be good but he also said it was up to me for peace of mind.
Any help will be appreciated. Thanks!



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RickHaleParker
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Re: Extended Warranty

Post by RickHaleParker » Tue Jul 17, 2018 11:04 pm

Statistically the odds of getting $4000 worth of repairs under the extended warranty is not good. The only thing in favor is you know your repair bills will be $4000 for the length of the extended warranty. Read the whole contract, I doubt it covers preventive maintenance and requires you to get preventive maintenance at an approved location with undisclosed inflated prices.

If one has the financial discipline to put money in reserve, in the long run the one is better off using the reserve when needed, rather than paying for extended warranties.


Platform: P80 1998 C70, B5234T3, AW50-42, Bosch Motronic 4.4, Special Edition package, Plant: Uddevalla Sweden.

Platform: X40 (Nedcar) 2003 S40, B4204T3, AW55-50/51SN, Siemens EMS 2000. Plant: Born Netherlands.

Platform P2 2005 XC90 T6 Executive, B6294T, 4T65 AWD, Bosch Motronic 7.0, Plant Torslanda Sweden.
----------------------------------------------------------------
1997 S90, B6304S, AW30-42, Bosch Motronic 4.4 - Sold

Trackmom
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Re: Extended Warranty

Post by Trackmom » Wed Jul 18, 2018 7:22 am

Thanks for you feedback! It doesn’t cover maintenance so that will be an extra cost. I guess I just wasn’t sure about getting the extended warranty because I wasn’t sure how reliable my XC90 would be as I got more miles in the car. I was concerned about a lot of mechanical issues n the high cost to fix them. I had a Honda CRV for 10 years n the only thing I did to it was regular oil changes, new tires n brakes. Other than that it ran perfectly up to the day I sold it. I’m hoping my Volvo would do the same.
The dealer charges so much for work. Do you think it’s nevessary to take it to a Volvo dealer?



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June
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Re: Extended Warranty

Post by June » Wed Jul 18, 2018 9:47 am

Yes you must either use the dealer or a Volvo specialist. I dont trust the latter personally. The dealer has to answer to Volvo if you are not happy. The indy mechanic will just tell you to fly a kite if he screws up your car. Also all repairs if ever needed have a lifetime parts and labor warranty at the dealer. No indy offers that. Also who knows what crap parts a indy may use. The dealer is only allowed to use genuine Volvo. Some things it matters. It can cost you big if someone works on your car who is not familiar with Volvo cars. Of course you can work on it yourself with guidance here at MVS.

My sister lost a Volvo due to a indy (a BMW specialist) using the wrong type automatic transmission fluid in her car. It simply was being changed as preventive maintenance and died on the way home from the shop. It was really sad. She then paid him to install a replacement transmission and he seriously damaged the car. All that money spent down the drain! Then she took it to Volvo who sent her out the door as so much was damaged under the hood the car was basically a total loss. Had she spent the $270 at the dealer for the transmission service in the first place she likely would still have the car as this happened two years ago. She like you felt the dealer is too expensive.

My 2004 S80 T6 went from December 2003 to March 2016 and 109K before I had the first repair. All those years scheduled maintenance and wear items only. I can count on one hand the times my car went anywhere but the dealer for service. And that was a couple oil changes at Goodyear which I never let the car out of my sight while on the lift and the current set of tires bought at the Michelin dealer which installed the correct factory MXM4 tires. Volvo replaced the MXM4 with the Pilot Sport as service replacements, so I had no choice on the tires. I plan on driving my car forever. June
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Trackmom


My Volvo cars owned
1989 740 GLT ordered
1994 850 4door standard shift ordered
1996 960 ordered
1998 S90 ordered totalled after 3 weeks
1998 V70 GT dealer stock car
2002 S80 T6 ordered totalled
2004 S80 T6 dealer stock car and current car owned

Trackmom
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Re: Extended Warranty

Post by Trackmom » Wed Jul 18, 2018 9:59 am

Thanks June! I think I’ll stick to the dealer then. You’re right about the warranties on parts etc. I guess now that I’m done with payments I’ll just set that money aside for work needed. I feel better after hearing everyone’s advice. 😊
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oragex
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Re: Extended Warranty

Post by oragex » Thu Jul 19, 2018 1:14 am

It is good to read carefully about these warranties, what they actually cover and also the exclusions Volvo is not the most honest car maker out there, so there is still a chance they can refuse a repair under an extended warranty. On the other side, you have traveled 40000 miles in 5 years, so at 10 years you will be reaching only near 80000 miles before perhaps selling the car and you should be safe from any major repairs. Your 2013 is not a perfect car (these XC90 need quite more attention than the smaller S60 for example), but it's a late production year so many problems have been already addressed. Just don't expect a Volvo to be as trouble free as a Honda - not saying a Honda is always a trouble free car as they had their share of poor models and years - just read about their Odyssey (quite an 'odyssey'). It is not impossible to need a couple of thousands in repairs up to 80000 miles if you have the car repaired at the main dealer, therefore it's better to find an independent Volvo specialist and to order the parts needed online - there are plenty of aftermarket parts online, in fact most parts on a Volvo are not made by Volvo, but by several part makers (Sachs, Bosch, Lemforder, etc) that sell the same parts online at a fraction of the price.



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RickHaleParker
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Re: Extended Warranty

Post by RickHaleParker » Thu Jul 19, 2018 1:55 am

If you do decide to take it to a independent, when you find a good one stick to him. Don't go running around town trying to get the cheapest deal every time you need something.

A good competent mechanics is worth the extra pay. What you save by his getting it done right will more then make up the difference. The reason you want to take every job to the same mechanic is the same as why you go to the same doctor every time. Knowing the history makes for better diagnostics and care ... If you do switch over to an independent, do him and yourself a big favor, get the maintenance and repair records from the dealer and give it to the independent.
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Trackmom


Platform: P80 1998 C70, B5234T3, AW50-42, Bosch Motronic 4.4, Special Edition package, Plant: Uddevalla Sweden.

Platform: X40 (Nedcar) 2003 S40, B4204T3, AW55-50/51SN, Siemens EMS 2000. Plant: Born Netherlands.

Platform P2 2005 XC90 T6 Executive, B6294T, 4T65 AWD, Bosch Motronic 7.0, Plant Torslanda Sweden.
----------------------------------------------------------------
1997 S90, B6304S, AW30-42, Bosch Motronic 4.4 - Sold

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Re: Extended Warranty

Post by abscate » Thu Jul 19, 2018 5:15 am

Welcome track mom!

We have many MVS members in Illinois , you Can Look in the mechanics section to find a well regarded Indy in your area, too.

I have a decent dealer and three good independents local.

With your low annual mileage , you can do the maintenance yourself just once a year with some help from Us here Andy know that it is Done right!


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June
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Re: Extended Warranty

Post by June » Thu Jul 19, 2018 10:55 am

oragex wrote:
Thu Jul 19, 2018 1:14 am
It is good to read carefully about these warranties, what they actually cover and also the exclusions Volvo is not the most honest car maker out there, so there is still a chance they can refuse a repair under an extended warranty.
"Volvo is not the most honest car maker out there" if you are going to bash Volvo please list the Volvo cars bought new and what trouble you had with the warranty? Please be specific and weather it was factory or aftermarket warranty. You can only extend the factory warranty at the time of purchase on a new car. Buying later coverage will be aftermarket not Volvo factory warranty.

The aftermarket warranty is useless in a lot of cases. My service advisor just this week was dealing with a aftermarket warranty covered customer while I was standing there. The water pump failed taking out the engine. Not covered because the water pump is considered external and the warranty the customer had only covers failure of internal parts... she was not a happy customer, but that was aftermarket warranty not the fault of Volvo Corp.

Over the last 29 years of ownership of Volvo cars starting with the 1989 740 GLT to the car I still drive my experience has been excellent. Also I will add my experience with Volvo's lifetime warranty on repairs has been excellent. March 2016 I had both axles replaced. A year later the driver side inner joint had excessive wear causing a vibration. The problem was caused by worn engine mounts. Volvo could have refused replacement as the failure was due to the engine mounts. Instead my dealer replaced both axles free of charge no question asked! Also just a few months back when I had the rear main seal replaced, the car had to come apart twice so on the second removal of those axles both were replaced again free of charge because of a boot getting damaged. My dealer could have just replaced the damaged boot on the one axle rather than just put two new axles in. Photos of all my repair tickets are on MVS under Ice White S80 in the repairs log section if you doubt my word. I started the log with the March 2016 $5000 ticket when I made the decision to keep her rather than trade her in. I do have photos of all tickets starting on page three I think.

To the OP; at the end of the day you were extremely lucky you were never in a serious accident in that Honda. I take it you are a mom like me and the XC90 is extremely safe car. Can you put a price on your children? The attached photos are of a XC90 like yours hit head on by a speeding Camero. All the kids died in the Camero while the elderly woman stepped out of the Volvo. I originally saw these photos at my dealer with the attached note from her daughter thanking Volvo for putting safety first. Had she been driving your old Honda would she have lived? June
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My Volvo cars owned
1989 740 GLT ordered
1994 850 4door standard shift ordered
1996 960 ordered
1998 S90 ordered totalled after 3 weeks
1998 V70 GT dealer stock car
2002 S80 T6 ordered totalled
2004 S80 T6 dealer stock car and current car owned

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oragex
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oragex

Re: Extended Warranty

Post by oragex » Thu Jul 19, 2018 2:27 pm

June wrote:
Thu Jul 19, 2018 10:55 am
oragex wrote:
Thu Jul 19, 2018 1:14 am
It is good to read carefully about these warranties, what they actually cover and also the exclusions Volvo is not the most honest car maker out there, so there is still a chance they can refuse a repair under an extended warranty.
"Volvo is not the most honest car maker out there" if you are going to bash Volvo please list the Volvo cars bought new and what trouble you had with the warranty?

Please lower your attitude. Thanks.

As for the original poster, have a read here to get an idea how some companies can just abandon their customers when a wide spread problem happens, even when it's clearly an engineering mistake. Hopefully, your year model is not touched by this particular issue, but just to give you an idea. Some companies have great engineering teams, but their headquarters have such culture of either helping or not helping their customers. It's different from company to company.

https://forums.edmunds.com/discussion/9 ... ansmission



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