Vida 2014D Times out 12/31/2017 23:59 Topic is solved

Post by **xHeart** » 02 Mar 2019, 05:36

ordained! colorful and response DiCE. thank you Rick!
Old DiCE unit used Ports (COM4). New unit is listed as hardware.

: MVS_DeviceManager_DiCE-Hardware.png (77.32 KiB) Viewed 3977 times

Post by **RickHaleParker** » 02 Mar 2019, 07:05

Xheart: On your Base System Device. Go to Properties\Details\Hardware Ids. Copy the top Hardware Id to the clipboard. Paste the Hardware Id in to Google Search. You might be able to find what it is and the correct drivers.

Post by **xHeart** » 03 Mar 2019, 19:18

Diagnostic Tool says DiCE is connected and TEST OK. But when VIDA is asked to READ VEHICLE, it fails...

: MVS_DiagnosticTool_PassThruFail.png (64.12 KiB) Viewed 3973 times

Post by **RickHaleParker** » 04 Mar 2019, 01:40

xHeart wrote: 03 Mar 2019, 19:18 But when VIDA is asked to READ VEHICLE, it fails...

What vehicle are you trying to read?

Post by **xHeart** » 04 Mar 2019, 07:13

RickHaleParker wrote: 04 Mar 2019, 01:40
xHeart wrote: 03 Mar 2019, 19:18 But when VIDA is asked to READ VEHICLE, it fails...
What vehicle are you trying to read?

This is our 2001 V70XC.

Post by **RickHaleParker** » 04 Mar 2019, 07:26

Did you select the Partner Group AME before trying to read the vehicle?
If that fails try manually entering the VIN number of the 2001 V70XC ( with Partner Group AME selected ).

A screen shot after trying to read the vehicle might be helpful.

Post by **xHeart** » 06 Mar 2019, 09:02

RickHaleParker wrote: 04 Mar 2019, 07:26 Did you select the Partner Group AME before trying to read the vehicle?
If that fails try manually entering the VIN number of the 2001 V70XC ( with Partner Group AME selected ).

A screen shot after trying to read the vehicle might be helpful.

Thanks again Rick!
VIDA/DiCE is working. As jimmy57 would say, she has no choice but to work with me -- screen shot is coming.

In addition to ETM test, there is also a test to check for brake pedal and gas pedal being "ACTIVE" and responsive.

shoebox · Post by **shoebox** » 11 May 2019, 09:14

Thank you Rick for the info in this thread very helpful.

Post by **bmdubya1198** » 17 Jul 2019, 11:04

Okay, time to ask for help... because I'm at a loss. I've had to uninstall/reinstall VIDA at least 3 times now, and each time it ends up going into a loop of not starting (VIDA monitor shows not ready or error, can't remember excactly) and now I can't even get it to install.

When I install part two of the VIDA RePack, everything seems to go smoothly until the end, when I get the VIDA NOT OK message at the installation summary screen. I copied the info I found in the installation log. Everything looked just fine until the end...

12:51:35 [INFO] Language = en-US
12:51:35 [INFO] Quering VIDA database AccessServer for current version/language
12:51:35 [INFO] F:\install\dvd\vida_dvdheader\CompInfo.ini
12:51:35 [INFO] User = ***
12:51:35 [INFO] Password = GunnarS3g3
12:51:35 [INFO] No VIDA database found
12:51:35 [INFO] No languages currently installed
12:51:35 [INFO] MULTILANGUAGE set to FALSE
12:51:35 [INFO] In function DecideInstallType...
12:51:35 [INFO] Variable RELEASE = 'VIDA2014D'
12:51:35 [INFO] Variable svCurVer = ''
12:51:35 [INFO] Install type = Initial
12:51:35 [INFO] Installed Release =
12:51:35 [INFO] In function VidaInstall...
12:51:35 [INFO] VidaInstall
12:51:35 [INFO] RELEASE = VIDA2014D
12:51:35 [INFO] Language = en-US
12:51:35 [INFO] Program Menu Folder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
12:51:35 [INFO] Desktop Folder = C:\Users\Public\Desktop\
12:51:35 [INFO] ALBA_INSTALL_XML = vida.install.xml
12:51:35 [INFO] Alba is starting installing VIDA using = vida.install.xml
12:51:35 [INFO] Input params to Alba = request.dice=true;request.sqlexpress=true;request.adobereader=true;request.isoview=true;is.vow=false;request.x64=true;
12:54:53 [INFO] Alba has finished installing VIDA
12:54:53 [INFO] Setting uninstall icon
12:54:53 [INFO] End of installscript
12:56:21 [INFO] VIDA completed. Result = -1
12:56:21 [INFO] VIDA NOT OK
12:56:21 [INFO] Check if DiCE is installed
12:56:21 [INFO] DiCE installed. Setting Path to VIDA log
12:56:21 [INFO] Setting DiCE log level
12:56:21 [WARNING] Could not find Log level for Diagnostic. Setting log level for DiCE to DEBUG
12:56:21 [INFO] Setting file security for DiCE
12:56:21 [INFO] VIDA installation ended

I added bolt font to the two entries on the log that looked suspect. Any idea what I could be doing wrong? Every time I've installed it before, following the instructions on the first post on page 6 of this thread, I had no problem.

Post by **RickHaleParker** » 18 Jul 2019, 03:05

Open the SQL server, Configuration Tools/ SQL Configuration Manager.
Make sure that ‘SQL server (SQLEXPRESS)’ and ‘SQL Server (VIDA)’ are both set to ‘automatic’.
Try again. If all else fails completely uninstall and eradicate SQL server then start over.