XeMODeX ETM validation is POSITIVE (With LIFETIME Warranty)

Post by **MadeInJapan** » 03 Feb 2009, 11:15

Very good news!
Thanks for posting back!

decker · Post by **decker** » 07 Feb 2009, 16:00

dilema no longer... http://volvospeed.com/vs_forum/index.ph ... pic=111736

Post by **dcarlson12** » 12 Jun 2009, 10:01

On this site it says 'Lifetime Warranty' but it appears to say 1 year warranty on the XeMODeX site.
Which is correct or ????

Post by **gshadow325** » 12 Jun 2009, 17:27

this is a interesting thing.

now its a one year warranty? the ETM's have not even been in the field for one year yet.

xemodex should chime in and clarify this.

Post by **DonWillson** » 12 Jun 2009, 21:31

dcarlson12 wrote:On this site it says 'Lifetime Warranty' but it appears to say 1 year warranty on the XeMODeX site.
Which is correct or ????

When I was first contacted by XeMODeX I said that I would not buy the ETM if it only had a one year warranty. I suggested that if they had confidence in their part and since there were mo rubbing parts to wear out they should put a lifetime warranty on the Digital Angle Sensor that replaces the potentiometer. So that is what we settled on.

I'll pass this on to XeMODeX.

Don Willson

Post by **gshadow325** » 15 Jun 2009, 18:24

what is the deal with the warranty?

did we just get shafted or what?

Post by **DonWillson** » 15 Jun 2009, 19:33

gshadow325 wrote:what is the deal with the warranty?

did we just get shafted or what?

No you did not get shafted, XeMODeX has just not yet corrected their web site.
Here is the current and latest warranty.http://fixyouretm.com/Warranty.html

As of May 1, 2009,
Lifetime warranty limited to the Digital Angle Sensor. The rest of the ETM is mechanically sound and the computer in your car has been proven by thousands of hours of operation so I don't think you have anything to worry about. We have seen some internal electrical failures and are taking measures to correct these so they will not be a problem.

Don Willson

Post by **gshadow325** » 16 Jun 2009, 05:49

DonWillson wrote:
gshadow325 wrote:what is the deal with the warranty?

did we just get shafted or what?
No you did not get shafted, XeMODeX has just not yet corrected their web site.
Here is the current and latest warranty.http://fixyouretm.com/Warranty.html

As of May 1, 2009,
Lifetime warranty limited to the Digital Angle Sensor. The rest of the ETM is mechanically sound and the computer in your car has been proven by thousands of hours of operation so I don't think you have anything to worry about. We have seen some internal electrical failures and are taking measures to correct these so they will not be a problem.

Don Willson

So we did we get shafted or not? now xemodex changed their warranty language to specifically cover just one part. where before it was covering the entire unit. it is understandable why it would be changed in such a way. what about all the other early adopters that bought it under the assumption/guarantee of the previous warranty policy?

Post by **diplomat128** » 17 Jul 2009, 13:40

I'm really disapointed, I tried contacting Xemodex through their website atleast 3 times if not more, and I never got any answers whatsoever... It's been a couple of months now and I still don't know what's going on... not sure if I'd ship my ETM over to them if it takes them so long just to answer an e-mail...

Post by **Brucebo** » 17 Jul 2009, 14:13

DonWillson wrote:
No you did not get shafted, XeMODeX has just not yet corrected their web site.
Here is the current and latest warranty.http://fixyouretm.com/Warranty.html

As of May 1, 2009,
Lifetime warranty limited to the Digital Angle Sensor. The rest of the ETM is mechanically sound and the computer in your car has been proven by thousands of hours of operation so I don't think you have anything to worry about. We have seen some internal electrical failures and are taking measures to correct these so they will not be a problem.

Don Willson

I got mine back in March and I read everything I could find before hand, and it was always my understanding from the documentation that their guarantee only covered their Digital Angle Sensor upgrade. Why in the world would you expect them to cover the rest of the throttle body such as the bearings, plate, motor, etc. that they have nothing to do with and no control over?

By the way, mine's still running great after about 10K miles!

-Bruce

XeMODeX ETM validation is POSITIVE (With LIFETIME Warranty)

Re: XeMODeX ETM validation is POSITIVE (With LIFETIME Warranty)