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IPD or FCP Groton

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This topic is in the MVS Volvo Repair Database » Rear Wheel Bearing Replacement
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Craigd2599
Posts: 419
Joined: 10 January 2009
Year and Model: 2007 S40.
Location: Lynchburg VA
Has thanked: 3 times

Re: IPD or FCP Groton

Post by Craigd2599 »

I live in Franklin TN and play hockey with Jamie, who works with Don. I buy there when I can. But I recently had to rebuild the front suspension (both lower control arms and outer tie rod ends) and did both axles. I spent a total of $270 from FCP. They are usually running some sort of special and now they guarantee every part for life. Tough to beat. On something that could cause engine death, (timing belt and tensioner for example) I'll go with OEM. Otherwise it's all about the money
Craig D
Philly Boy in Lynchburg VA
2007 S40 Previously: 2 850's and an S80
Waiting for that "R" model barn find
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kcjones
Posts: 116
Joined: 15 March 2011
Year and Model: 1997 855 GLT 200k :)
Location: Littleton, CO

Post by kcjones »

On a parts basis, both are pretty good. FCP trumps IPD in the customer service category. I don't understand how such a reputable and determined company can fail to please a returning customer.
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ChiNorm
Posts: 220
Joined: 6 November 2008
Year and Model:
Location:

Post by ChiNorm »

Every interaction I have had with IPD has been outstanding. If you had a different experience, I would tell Scott Hart. In my experience, he will make it right.
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bronxnativ
Posts: 268
Joined: 27 August 2010
Year and Model: 96 850 GLT 5 Speed
Location: Colorado

Post by bronxnativ »

FCP, primarily because it offers the MVS discount on anything over $100. IPD gives you higher prices, NO DISCOUNT, and an invoice; BUT their customer service is much better than FCP's.
Al
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