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Infotainment System Blank screen

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wellomal
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Year and Model: 2013, Volvo S60
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Infotainment System Blank screen

Post by wellomal »

Hi All

Need your help/inputs, my infotainment system has stopped working, the screen is blank , as if there's no power. My AC still works but radio and all do not work at all.

However , we checked the fuse and its working fine. Is there any other way to check before going to the car agent :shock:

My car is Volvo S60 2013.

Thanks in advance for the help!
ber5ien
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Re: Infotainment System Blank screen

Post by ber5ien »

I have got similar issue IAM is not activating caused by me resetting DTC while the battery was low.

Have you tried removing audio circuit breaker?
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yagger
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Re: Infotainment System Blank screen

Post by yagger »

Not easy to say you guys what happened with your audio without some additional data from diagnostic. Do you have DiCE and VIDA?
ber5ien
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Re: Infotainment System Blank screen

Post by ber5ien »

Yes I got Vida and dice now. MOST test is ok only IAM is showing not active.i got vdash as well. Only PAC module shoes that cannot communicate with IAM module
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yagger
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Re: Infotainment System Blank screen

Post by yagger »

I can check and give you some advice after I check everything myself. We can connect to your car online for this.
wellomal
Posts: 18
Joined: Thu Apr 16, 2020 9:04 pm
Year and Model: 2013, Volvo S60
Location: Brunei
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Re: Infotainment System Blank screen

Post by wellomal »

ber5ien wrote: Sat Apr 18, 2020 1:40 pm I have got similar issue IAM is not activating caused by me resetting DTC while the battery was low.

Have you tried removing audio circuit breaker?
Yeah ive tried removing the audio circuit breaker , still doesnt work :?
ber5ien
Posts: 20
Joined: Sun Feb 09, 2020 1:57 pm
Year and Model: XC60 2015
Location: Oxford
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Re: Infotainment System Blank screen

Post by ber5ien »

yagger wrote: Sun Apr 19, 2020 1:36 pm I can check and give you some advice after I check everything myself. We can connect to your car online for this.
Hi Yagger,

What is your timezone ? I could setup some TeamViewer session or anything else the VM which runs vida.

Many thanks
Raf
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yagger
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Re: Infotainment System Blank screen

Post by yagger »

ber5ien wrote: Tue Apr 21, 2020 4:39 am What is your timezone ? I could setup some TeamViewer session or anything else the VM which runs vida.
Pacific timezone. (California)
ber5ien
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Re: Infotainment System Blank screen

Post by ber5ien »

Ok so it is -7 hours from my one.
What will be a good time for you?
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yagger
Posts: 343
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Re: Infotainment System Blank screen

Post by yagger »

Do you have a skype, viber or telegram ?
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