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How an Extended Warranty Saved Us

Let’s talk Extended Warranty

It was about 3 years ago, and my girlfriend and I were in her hometown of Des Moines, and had made the trip in her spectacularly uncomfortable 2004 Ford Escape. (I think am sure Ford engineers worked many long, arduous hours on eliminating lumbar support on the front seats of this vehicle.)

[ This is either something that will alert you to a service that could save you big money one day, or a shameless plug, your choice. If you want to help yourself by buying peace of mind with a Carchex warranty, you can help MVS at the same time by clicking on any of the Carchex links on this site, or on the ads like the one below — Matt ]

Extended Volvo Warranty

She had bought the Ford used in 2008, and her dad had the foresight or luck to buy an extended warranty. I honestly do not know if it was a Carchex warranty, but they all pretty much do the same thing: extend important coverage when the original runs out. Bet you want to know what happened when the Escape’s engine blew 2 states from home, right?

So what happened?

The Ford bent a rod while we were in Des Moines, 700-ish miles from home. For those who don’t know, that’s a catastrophic engine failure. You can maybe drive 10 miles. It’s a good thing we weren’t on the highway between cities. I don’t know why the V6 failed so completely, and the Ford dealer where the work was done never gave us a report. I don’t know if they even knew the cause.

Whatever the case, the extended warranty saved us $5000. If we had had to pay that, I’d still be paying it off, I assure you.

What Was the Experience Like?

The process was surprisingly simple. The Escape was towed to a Gabus Ford and the dealer service manager contacted the warranty people and as they say — that was that. We were required to produce service statements to the service manager, and the repair was OK’ed.

They put in a similar Escape engine with 20k fewer miles than were on my girlfriend’s Escape’s engine. Win.

My Volvo is Out of Manufacturer Warranty

No problem. Carchex has a plan for cars up to 10 or 12 years old, if I recall correctly. Whatever the case, it was much longer than I’d have guessed when I was talking to my Carchex liason (who, btw, is part of an amazing team… every technical email or phonecall I’ve put in to them has been handled quickly and accurately… from a partner standpoint at least, they are absolute professionals).

Why am I Writing All This?

When Carchex approached me weeks ago as potential partners, I said yes, since experiencing the benefits of extended warranties firsthand made me a believer. I wouldn’t get one for my ’97 850, but for more recent Volvos an “Extended Vehicle Protection” — as Carchex calls — it is something I’d consider, to say the least.

FAQ from Carchex Site

Taken from their FAQ page:

CARCHEX is one of very few Extended Vehicle Protection companies who have earned accreditation from the Better Business Bureau (BBB). CARCHEX has also earned an A+ rating with the BBB and has been helping automotive consumers protect their vehicles for more than a decade. CARCHEX is endorsed by Pat Goss of PBS’s popular automotive series MotorWeek. Pat only endorses companies he has purchased from himself and that meet his very high consumer advocacy standards. CARCHEX is ranked on the 2009 and 2010 Inc. 500 as one the fastest growing private companies in the United States and Jason Goldsmith, CARCHEX CEO, was awarded the prestigious Ernst & Young Entrepreneur of the Year award in 2008.

In addition CARCHEX is the exclusive Extended Vehicle Protection (Used Car Warranty) provider, is recommended or is endorsed by the following companies: CARFAX, Kelley Blue Book, CarBuyingTips.com, LendingTree.com, RepairPal, GetSmart.com, BuyingAdvice.com, DMV.org, myCarStats.com, PriceQuotes.com among other well known brands.

I’ve been watching Pat Goss on Motorweek for about 24 years, and he recommends them. Don’t take chances. I’m glad my girlfriend didn’t back in 2008. See what Carchex has to offer.

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3 Comments

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