I won't be much help with this but took a few photos for someone else with a bad latch some time ago, maybe this will give you an idea how the latch assembly works- https://photos.app.goo.gl/koaxLNz0HYmZCl2a2 There is absolutely no way of opening it. End caps doesn't give access to the locking hook...

Hi, anyone out there have any ideas on how to get the glove box open. Maybe the lock mechanism is broken. Anyway it's in the closed position and I need help to somehow open it. Thanks.