Ditto Carboncow, my exact experience when I met up with my service manager here in Brisbane to get my trans checked. These guys have never been under a car or pulled out an engine, if truth were known they probably couldn't even change a wheel. According to him, mine was a definite write off, when they ran it on the vadis machine they picked up loads of trans faults (his words) but for some obscure reason, had not done me a print out of these fault codes and he couldn't remember what they were. It was all too hard for them, they wanted the simple fix, I needed a new trans and that was that, there was no explanation as to why this would be. Now, a couple of weeks later and several flush and drains using the Mobil 3309 fluid she is runing like a good Swiss watch. Like you, we have a good well healed selection of high earning yuppies in this area which Volvo are quite happy to keep milking and to hell with the rest of us.carboncow wrote:Thanks for the comments.
This is why I hate dealers of all type. I do 99% of my own work, short of rebuilding a transmission, on my own cars and only go to dealers when it's something such as this (software). Glad to read on the VADIS for any indie shop.
I was very frustrated talking to this service manager about this. I asked him if they were pulling out a ECU and benching it to do this to get 3 hours! I said in the "real" world hooking up a diagnosis and loading plus a 5 minute test drive should all be fine to meet the hour minimum charge. I don't mind paying minimum book time and understand they need to make a buck...but software upgrades are pure profit. He didn't care...there are 1001 full price paying yuppies in his area...he doesn't need to worry about one frugal DIYer!
