Vida " intergration error"

bethe51 · Post by **bethe51** » 19 Jun 2018, 15:18

I am trying to re-load the software to by Volvo XC60 2010 with Vida/Dice. I can log in and connect to the car fine and it is reading the car, it will shut off and try to reload, but then will error and come back on. Is there something I am not doing correctly in VIDA? I am using the ECM re-load and BCM re-load on the software section in VIDA then clicking "purchase". Please help would love to get my car running again without paying huge dealer fees, which is why I bought the system in the first place. Thanks.

Post by **RickHaleParker** » 19 Jun 2018, 17:08

You cannot purchase or download software with the patched VIDA. The patch de-integrates the software, which is what allows it to run without a account with Volvo. Software purchases are to authorized Volvo dealers only.

"Workshop Support Guide
Software download

To be able to purchase and download software to vehicles, independent operators need to contact an authorized Volvo dealer, even if the operator has a VIDA subscription with the software ordering and download package included. Authorized Volvo dealers are to be found at http://www.volvocars.com."

bethe51 · Post by **bethe51** » 19 Jun 2018, 17:17

I figured it was something like that. So I do have an account with volvo and can get the subscription for it ...at least I think that is how I understand it. So I would just login with that user name and that would pay for it correct? Sorry I am a bit clueless here. Thanks for the help.

Post by **RickHaleParker** » 19 Jun 2018, 18:02

Your not going to get a account, look at the prices for the independents. Even if you did get a independent account you still need to go through a authorized Volvo dealer to buy the software.

Buy the time you got a subscription and paid for the software, you of been better off going to a authorized Volvo dealer in the first place.

Why do you want to reload the software?

bethe51 · Post by **bethe51** » 19 Jun 2018, 18:11

Actually according to the volvo tech site a 3 day subscription is $75. So I it seems like i can. Volvo dealership quoted me thousands to do what i am trying to get done. I have Vida and dice. Kinda getting sick of people telling me i can't do this cause it has been a lot of research and asking a ton of questions but will save me so much money in the long run.

Post by **RickHaleParker** » 19 Jun 2018, 18:14

Kinda getting sick of people telling me i can't do this

Go do it ....

bethe51 · Post by **bethe51** » 19 Jun 2018, 19:02

I'm not even sure why you are on here if you just tell people they cant. I actually found the answer I was looking for through someone else that was a lot more detailed and written out. There is ALWAYS a way to do everything. I dont feel bad about asking questions I dont know about, pretty sure I have narrowed it down and will likely have the time to complete it this weekend. Thanks for trying though.

bethe51 · Post by **bethe51** » 19 Jun 2018, 19:04

https://volvoxc.s3.amazonaws.com/vida_s ... dering.pdf

bethe51 · Post by **bethe51** » 19 Jun 2018, 19:05

Copy and Paste from another forum
1) Install and configure VIDA
- Purchase a 3-day VIDA subscription from VolvoTechInfo (aka, Volvo Technical & Owner Bookstore)
- Either download the latest copy of VIDA from a torrent (making sure it's a copy that doesn't have a "crack" already installed) or wait for the official DVDs to arrive via snail-mail
- Wait for your VIDA login details to be emailed to you
- Install VIDA (this may take some time, especially on older hardware)
- Via the VIDA-Admin, enter your login details you were emailed, change your password, and authorize the VIDA installation you plan to use with the subscription package you purchased
(how to do this last step is not immediately obvious, but on VolvoTechInfo there are step-by-step guides to help)
- Make sure you have the DiCE software/drivers installed. Also make sure your DiCE device is updated to the latest firmware with the DiCE firmware tool.
- Allow VIDA to "eUpdate" to the latest sub-version. Aka, VIDA-2012D has at least 3-4 sub-revisions. Always make sure it's updated to the latest version before attempting to download software.
- If you haven't already, reboot your machine (or virtual machine) to make sure everything is installed correctly and happy.
- Open "Vida All in One", login with the username/password you assigned to VIDA via the VIDA-Admin setup process

2) Verify your VIDA/DiCE setup
- Login to VIDA, and connect your DiCE unit to your car
- On the first welcome page, click "define vehicle profile"
- On the next page, you should see your DiCE tool listed under "communication tool" in the drop-down menu
- Click "read vehicle" and allow it to populate the values from your car (in addition, fill in the "transmission" and "body style" fields if they do not auto-populate)
- After it all looks good, click "ok". The "Diagnostics" tab at the top should change from grey (cannot click) to black (can click)
- Click on "diagnostics" tab, and allow VIDA to do a full diagnostic read of your car. At this point, it's also probably a good idea to check for codes, and clear any existing codes before attempting a software download

3) Select and Download Software Packages
- I'm not gonna go into great detail here, as this PDF pretty much says it much all: https://volvoxc.s3.amazonaws.com/vid...e_ordering.pdf
A few notes though:
- Not every package listed in the available software list can be installed. Nor do they all cost the same price. I had to specifically open trouble-tickets with VolvoTechInfo to get a few packages unlocked that were initially dealer-only. I imagine so very few people use VIDA/DiCE on their own that they simply overlooked a few items. VolvoTechInfo support is also not very pleasant to deal with. Again, they tend to only work with Dealers, and don't seem overly keen about anyone else using their system. But who cares, you paid, therefore, demand what you need and it'll get sorted out.
- If you plan on updating a number of modules, the "Total CAN Reload" is the most cost-effective option.
- On 2004 model-year Volvos (and perhaps other older models), to update the level of dimming in the rear-view mirror, you must download a software package called "Auto dimming contd. app". VIDA cannot do it directly for some stupid reason.
- You can manually enter a software part number not listed in the available software list, but don't necessarily expect it to actually download to your car.
- If you download a software update that's already applied (aka, not needed), you still have to initially pay, but you can get a refund afterwards as long as it wasn't actually downloaded to the car (which it won't be if you already have the latest)

Very Important Note!

I refuse to spend money on a battery charger like Volvo requires when doing a software download. This can cause problems. If the battery dips too low during a software update, the update can fail, and possibly worst-case, you could fry something important like your ECU or CEM. At which point, you'll need an official (aka, self-powered) DiCE unit to bring the modules into recovery mode and have any chance at getting them to work again. You have been warned!

Personally, since I'm cheap, and relatively poor, here's my workaround: After driving the car for a bit, I do whatever diagnostic work I need to within VIDA/DiCE, and decide on whatever software packages I might need. Then with the car still connected, I pay for the software, and get it downloaded to VIDA, but I don't install it to the car yet. Then I disconnect my VIDA/DiCE rig, but leave VIDA open and running on the computer. Next, I take the car for a spirited ride around town, or even better, a 15-20 minute burn down the highway. During this drive, I turn on absolutely every electronic component I can. Aka, both seat-heaters, the radio, the climate control (fan on high), the rear-defrost, headlights, fog lights, etc... When I get back, I kill everything (fan, radio, lights, etc) before I turn the engine off. Then rather quickly, I turn the key back to (II, aka "on" but without engine running), re-connect my VIDA/DiCE rig, and then simply hit the "install" button to push the already downloaded software updates to the car.

I get away with this because I know the health status of my particular battery and because I'm a risk-taker. Doing it this way, I get maybe 10 minutes of time with the battery at what I'd call a "safe" voltage for doing software downloads. Then there's a window of maybe 5-10 minutes of "moderately semi-safe" time, and after that, I'd say you risk a download not working properly. Remember, all this work with VIDA requires the car be in key-position II (or "on") so that every module in the car is powered, whether or not you're actually talking to that module or not. The tolerances for "the radio works, and the car starts fine" while in ignition mode II are much much wider than the tolerances for a successful VIDA download. Example: In my particular car, with it's relatively old, but good condition battery, I can run the radio for easily 2-3 hours, headlights (xenon, not fog/halogen, which drains faster) for an hour, and muck around with windows, seats, etc... without the battery dropping too low to start the car. However, in that same car, with that same battery, I wouldn't dream of trying a software download more than 20 minutes after I had charged the battery up. Point is, the process is very sensitive to battery voltage. Once again, you have been warned. If you don't want to do that whole dance, buy a good quality battery charger, and note that an over-voltage battery is just as bad as an under-voltage battery when it comes to a VIDA download.
See how much more helpful this is? wow all that knowledge that can be passed down to someone!!!!

Post by **RickHaleParker** » 19 Jun 2018, 20:05

Go for it, be sure to let everybody here know how it turns out for you ... good or bad.