Eeuroparts Topic is solved

Post by **Eddystone** » 19 Nov 2019, 15:58

I have bought repeatedly from FCP. Often get a good price, always get a fair price. Always get good service and fast delivery at low or no cost. I do often look around before I place an order, though. If you have ever done much shopping on Amazon, you will notice that sometimes if the jacket you want is blue instead of red, the price is half as much. Sometimes, when there are only a couple of copies in stock, the price drops. I just bought fore and aft motor mounts which are almost identical to each other by design. I bought one Rein from FCP for $54 and the other from Amazon for $17 also a Rein, also in the original packaging and virtually indistinguishable from the FCP-sourced Rein part.

crlande · Post by **crlande** » 19 Nov 2019, 17:19

Nine days and still looking for a refund since they billed for a canceled order.

Post by **eEuroparts** » 21 Nov 2019, 08:49

Hey Folks,

eEuroparts.com is alive and well. We are shipping orders daily from over 40 supply warehouses in addition to our Tennessee warehouse. We appreciate the continued support during our transition to new ownership. Many of the same folks that you know from the past are still involved in the program. Same mission as always.... great parts, shipped fast, at a fantastic price with top-notch service and a lifetime warranty. We are answering calls from 9-5 Eastern standard time and live chat is open as well. Most emails are answered in four hours or less. If there is any problem at all please don't hesitate to contact the customer service team by phone, email or live chat. We are happy to help.

Dean Bergeron
eEuroparts.com
Customer Service Manager

Post by **matthew1** » 21 Nov 2019, 13:21

crlande wrote: ↑19 Nov 2019, 17:19 Nine days and still looking for a refund since they billed for a canceled order.

Crlande, I'm in touch with the eEuroparts crew. How do you want to be contacted?

Email me and we'll take this offline. [email protected]

Stu70 · Post by **Stu70** » 21 Nov 2019, 22:25

Hey Matt, How do I let eEuroparts know I’m buying to support MVS? Is there a secret squirrel code to use?

Post by **matthew1** » 21 Nov 2019, 22:43

Hi Stu, is there a comments or notes box at the end of the purchase? I can't remember what their "purchase path" looks like. That would be the best way. Thanks for asking!

crlande · Post by **crlande** » 23 Nov 2019, 13:38

Update! After a few emails, Ivan from Newparts/Eeuroparts apologized and got the ball rolling and I have received the credit.

Post by **abscate** » 24 Nov 2019, 06:31

Internet fora for the win. Well done Eeuro.

Eeuroparts Topic is solved

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