For the second time in a row, an FCP order has been dispatched via FedEx from Milford to my place in Delaware, and apparently gone on a Walkabout. This shipment, ordered on the 19th, has crossed the Maryland border twice, and is now in an Undetermined Location. While FCP Customer Service folks are polite, as usual, I seem to be getting a shrug on what to do next. I was just sent an Affidavit to fill out - complete with dire warnings about massive fines and/or imprisonment.
The nearest Volvo Agency is about an hour away, and involves a large body of water and a bridge toll, but I'm beginning to rethink my options.
Sure wish the poor old R ran a little better, then I wouldn't be quite as concerned about such things.
FCP shipping issues ?
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foggydogg
- Posts: 2948
- Joined: 17 October 2009
- Year and Model: '98 V70 R, 97 850 T5
- Location: District Of Columbia, not one of the Several States
- Has thanked: 83 times
- Been thanked: 402 times
FCP shipping issues ?
69 1800s, @500k Death by Rust
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
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foggydogg
- Posts: 2948
- Joined: 17 October 2009
- Year and Model: '98 V70 R, 97 850 T5
- Location: District Of Columbia, not one of the Several States
- Has thanked: 83 times
- Been thanked: 402 times
Still no joy, FedEx won't talk to me because I'm not the shipper, and all FCP seems willing to do is send another box down the same rabbit hole - after swearing out the aforementioned affidavit. Very disappointing.
69 1800s, @500k Death by Rust
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
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volvolugnut
- Posts: 6235
- Joined: 19 January 2014
- Year and Model: 2001 V70
- Location: Oklahoma USA
- Has thanked: 928 times
- Been thanked: 1002 times
I would take the second attempt to deliver. MOST of the time Fedex, UPS and USPS will make delivery without problems. Sorry yours got lost.
volvolugnut
volvolugnut
The Fleet:
Volvo: 2001 V70 T5, 1986 244DL, 1983 245DL, 1975 245DL, 1959 PV544, multiple Volvo parts cars.
Mercedes: 2001 E320, 1973 280, 1974 280C, 1989 300E, 1988 300TE, 1979 300TD, parts cars.
2009 Smart Passion
Ford: 1977 F350, 1964 F150 (2), 1938 Tudor Sedan
Farmall tractors: 1956 400 Diesel, 1946 A
And others.
Volvo: 2001 V70 T5, 1986 244DL, 1983 245DL, 1975 245DL, 1959 PV544, multiple Volvo parts cars.
Mercedes: 2001 E320, 1973 280, 1974 280C, 1989 300E, 1988 300TE, 1979 300TD, parts cars.
2009 Smart Passion
Ford: 1977 F350, 1964 F150 (2), 1938 Tudor Sedan
Farmall tractors: 1956 400 Diesel, 1946 A
And others.
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foggydogg
- Posts: 2948
- Joined: 17 October 2009
- Year and Model: '98 V70 R, 97 850 T5
- Location: District Of Columbia, not one of the Several States
- Has thanked: 83 times
- Been thanked: 402 times
FCP fixed the earlier event a few weeks ago without hesitation. This is the first time I've been presented with the 'Affidavit'. Not only does it threaten legal action, including jail time, it stipulates that if the original order does show up - ever, in perpetuity - I have to pay the postage to send it back. All this over $50 worth of stuff.
I discovered another little issue, ordered the part on Amazon Tuesday, and the box hit my front porch a few minutes ago ( I am not a Prime guy.)
I discovered another little issue, ordered the part on Amazon Tuesday, and the box hit my front porch a few minutes ago ( I am not a Prime guy.)
69 1800s, @500k Death by Rust
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
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volvolugnut
- Posts: 6235
- Joined: 19 January 2014
- Year and Model: 2001 V70
- Location: Oklahoma USA
- Has thanked: 928 times
- Been thanked: 1002 times
My spouse orders stuff on Amazon and it not a Prime member. Somehow, we occasionally get USPS delivery of the Amazon packages on Sunday. So much I do not understand these days.
I have never heard of the Affidavit for reorder of stuff.
volvolugnut
I have never heard of the Affidavit for reorder of stuff.
volvolugnut
The Fleet:
Volvo: 2001 V70 T5, 1986 244DL, 1983 245DL, 1975 245DL, 1959 PV544, multiple Volvo parts cars.
Mercedes: 2001 E320, 1973 280, 1974 280C, 1989 300E, 1988 300TE, 1979 300TD, parts cars.
2009 Smart Passion
Ford: 1977 F350, 1964 F150 (2), 1938 Tudor Sedan
Farmall tractors: 1956 400 Diesel, 1946 A
And others.
Volvo: 2001 V70 T5, 1986 244DL, 1983 245DL, 1975 245DL, 1959 PV544, multiple Volvo parts cars.
Mercedes: 2001 E320, 1973 280, 1974 280C, 1989 300E, 1988 300TE, 1979 300TD, parts cars.
2009 Smart Passion
Ford: 1977 F350, 1964 F150 (2), 1938 Tudor Sedan
Farmall tractors: 1956 400 Diesel, 1946 A
And others.
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BlackBart
- Posts: 6506
- Joined: 10 December 2016
- Year and Model: 2004 XC70 BlackBetty
- Location: Over the far far mountains
- Has thanked: 927 times
- Been thanked: 885 times
Shipping has been an issue for most of the summer, with all suppliers. They're trying, but warehouses are backed up or out of stock, shipping companies are backed up. We did a pretty major BMW project earlier this summer, on a very tight timeline. I sprang for 2-day and 3-day deliveries etc....things took two weeks or more! We were a bit panicked.
FCP and others graciously refunded the shipping costs but we had many late nights.
Then we sent a driveshaft to Texas to rebuild. UPS took 5-ish days MT to TX. They rebuilt it in essentially one day, then 4-5 days to send it back. I was pretty impressed actually.
FCP and others graciously refunded the shipping costs but we had many late nights.
Then we sent a driveshaft to Texas to rebuild. UPS took 5-ish days MT to TX. They rebuilt it in essentially one day, then 4-5 days to send it back. I was pretty impressed actually.
ex-1984 245T wagon
1994 850T5 wagon
2004 XC70 wagon BlackBetty
1994 850T5 wagon
2004 XC70 wagon BlackBetty
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foggydogg
- Posts: 2948
- Joined: 17 October 2009
- Year and Model: '98 V70 R, 97 850 T5
- Location: District Of Columbia, not one of the Several States
- Has thanked: 83 times
- Been thanked: 402 times
The few items I ordered on the 19th were in stock and FCP showed it shipped the 21st. When I got in touch with them, I didn't want another box sent down the same pipeline, I was hoping somebody there would expend a little effort to find out where the first shipment was. Their response was the aforementioned affidavit.This is the second order in a row gone astray; FCP fixed the first one a few weeks ago by sending a replacement to my other place, it arrived in a timely fashion, and I fixed the car on the street. This current order was for some intake stuff, and the car really runs awful , but I was out of time and had to drive it anyway.
(On a side note, I needed some short torx wrenches to deal with damper motor issues, ordered them from Amazon last Tuesday, they showed up Friday morning . I don't have Prime ).
I just got an email saying it was delivered over the weekend, up there, not where the car and I am, and just in time to get drenched by the remnants of Delta.
I bought my first Volvo in 1971, and have done business with FCP for years. This has been very disappointing.
(On a side note, I needed some short torx wrenches to deal with damper motor issues, ordered them from Amazon last Tuesday, they showed up Friday morning . I don't have Prime ).
I just got an email saying it was delivered over the weekend, up there, not where the car and I am, and just in time to get drenched by the remnants of Delta.
I bought my first Volvo in 1971, and have done business with FCP for years. This has been very disappointing.
69 1800s, @500k Death by Rust
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
94 850 Turbo, T-boned, ambulance for me, crusher for it
97 855 T5, 855 R projects
98 V70R x2, Silver Junkyard rescue, Coral Red
98 V70GLT x2, parts cars
00 V70xc x2, both now dead
62 122s, gone to live in Richmond
56 445 Duett basket project
1950 Studebaker 2R10 flatbed, T9 crashbox
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abscate
- MVS Moderator
- Posts: 35311
- Joined: 17 February 2013
- Year and Model: 99: V70s S70s,05 V70
- Location: Port Jefferson Long Island NY
- Has thanked: 1506 times
- Been thanked: 3822 times
Shipping is in disarray from Covid. FCP has been fantastic for me, though, all year
Sorry to hear of your experience
Sorry to hear of your experience
Empty Nester
A Captain in a Sea of Estrogen
1999-V70-T5M56 2005-V70-M56 1999-S70 VW T4 XC90-in-Red
Link to Maintenance record thread
A Captain in a Sea of Estrogen
1999-V70-T5M56 2005-V70-M56 1999-S70 VW T4 XC90-in-Red
Link to Maintenance record thread