Problems With AAA

[June]

Thank you very much June for this very very valuable information. I had absolutely no idea that this was the rule.
All i could say is, WOW, just wonder why no one else knew this yet.
Almost cant wait to try it out (ha ha) OK i can wait ha ha, but when in need this will help so very much.
I feel like i should give you some money

Thanks so much.

As to AAA, i was thinking maybe it was just this area, but that doesnt seem to be the case at all.
When they do send a truck it has to come from 20 miles away. So that tells me they do not have many garages that are affiliated with them. I may request a list of garages that they deal with just to see how many there are in NJ, especially Central NJ.

Thanks to all for the replies and experiences and opinions.

Glad I could help! Why pay for a tow to the dealership when it's free? I'm still a AAA platinum member although once this year runs out I will never renew. Since I only service at the dealership it makes better sense to utilize Volvo's free service. Don’t forget to always tip the tow truck driver no matter what service you choose to use. June

Yeah right. So who do you call then when you need a tow now?

The 1800 Volvo Roadside Assistance number. Since I no longer have my cell phone from 2 months ago when Volvo Roadside Assistance last towed my S80, I don't have the number. I got the number from my dealer the first time over the phone. As the portion of a bill shows I was charged $0.00 for the tow across town to the dealership. Jacksonville, Florida is huge and my house is at the beach, a good distance from Osteen Volvo. When you call all they need is the car's Vin number. They are super nice and sent great tow drivers both times with flatbed trucks who took the time fastening my car with the screw in bumper hooks, not control arms like the one time AAA towed my S80 many years ago. My car had to be aligned after the AAA tow. Not to mention while I waited on the side of the interstate in 100° weather. Osteen sent a loaner car to me right to my broken car. Yes a employee brought me the loaner on his way home to get me and my 5# Yorkie out of the heat. AAA took another three hours totaling over four hours in harms way waiting on AAA that time. I credit Osteen Volvo for saving my Overheated Yorkie. The S80 had blown a heater hose so the engine couldn't be idled. That was many years ago. I don't renew AAA he does year after year. I have had membership since 1987 when my 1986 Buick kept leaving me stranded. Never used it again till the S80 heater hose, but Mike has. Believe it or not. June

[MrAl]

Hello again,

Oh ok then i guess nobody has a contact number yet. I have to wonder then is this rule still in effect.

Ok just looked it up. Tow for free up to 25 mile radius. Dont have a contact number yet though.
New Volvos have a 4 year free roadside assistance with free jumps, etc.

[June]

Hello again,

Oh ok then i guess nobody has a contact number yet. I have to wonder then is this rule still in effect.

Ok just looked it up. Tow for free up to 25 mile radius. Dont have a contact number yet though.
New Volvos have a 4 year free roadside assistance with free jumps, etc.

Sent my Service Advisor a text for the number. The 1st tow was at least 25 miles if not 35 miles and Bill for tow was $0.00. Possibly my dealership ate the difference?

He just texted back 1-800-638-6586. That was fast! June

[MrAl]

Hello again,

Oh ok then i guess nobody has a contact number yet. I have to wonder then is this rule still in effect.

Ok just looked it up. Tow for free up to 25 mile radius. Dont have a contact number yet though.
New Volvos have a 4 year free roadside assistance with free jumps, etc.

Sent my Service Advisor a text for the number. The 1st tow was at least 25 miles if not 35 miles and Bill for tow was $0.00. Possibly my dealership ate the difference?

He just texted back 1-800-638-6586. That was fast! June

Oh ok thanks. Maybe it changed over the years? How long ago did you have your last free tow?
Or maybe they dont worry about a certain amount of extra mileage unless it gets really high like 150 miles.

I would think though that they make up for the tow service costs by way of parts markup. Genuine Volvo parts seem to be higher priced than run of the mill parts, although they may be better in the long run after all.

I also think that at the time of the problem a free tow would seem like a blessing anyway.

[abscate]

Im Still not sure if this is for any Volvo or for new/CPO Volvos purchased from dealers.

I think June's dealer would look at her service history and tow her across the country for free.

I would, too.

Genuine Volvo parts seem to be higher priced than run of the mill parts, although they may be better in the long run after all.

Just maybe, a little bit. There is so much junk out there.

[June]

Hello again,

Oh ok then i guess nobody has a contact number yet. I have to wonder then is this rule still in effect.

Ok just looked it up. Tow for free up to 25 mile radius. Dont have a contact number yet though.
New Volvos have a 4 year free roadside assistance with free jumps, etc.

Sent my Service Advisor a text for the number. The 1st tow was at least 25 miles if not 35 miles and Bill for tow was $0.00. Possibly my dealership ate the difference?

He just texted back 1-800-638-6586. That was fast! June

Oh ok thanks. Maybe it changed over the years? How long ago did you have your last free tow?
Or maybe they dont worry about a certain amount of extra mileage unless it gets really high like 150 miles.

I would think though that they make up for the tow service costs by way of parts markup. Genuine Volvo parts seem to be higher priced than run of the mill parts, although they may be better in the long run after all.

I also think that at the time of the problem a free tow would seem like a blessing anyway.

January 2022 and car is still at Volvo. June

[June]

Im Still not sure if this is for any Volvo or for new/CPO Volvos purchased from dealers.

I think June's dealer would look at her service history and tow her across the country for free.

I would, too.

Any Volvo from the first ever made. 3 million miles, 40 owners, it doesn't matter. All that matters is it is a Volvo! All they want is the Vin number and location of the car. June

[FireFox31]

I just added that number as a contact in my phone. Who knows when it might be helpful. Thanks June, this is great info.

[abscate]

I just added that number as a contact in my phone. Who knows when it might be helpful. Thanks June, this is great info.

I’m compiling my six VINS AND pushing the contact out to my girl fleet so that theY hAve them all in one place

[MoVolvos]

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So, once towed to the dealership you have pay whatever it cost is necessary to remedy the problem? What's owing if you don't agree with their recommendations or think some of the work is unnecessary?

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