Good Q. The 12yr old one was a TRW.EstVolvo wrote:What kind of rack was required for your car and what kind of rack was installed?
There are two different rack types, I think. Maybe you have been getting wrong parts, check it out, it may change everything.
WTH?abscate wrote:I think MVS should be liable for me putting on my intercooler upside down....Ill let you know how that works out.
As stated, the replacement began CLUNKING WITHIN A WEEK. The problem was verified by two shop mechanics.beigg wrote:If the tech/shop that did the work lacks a process to evaluate and/or test the vehicle after completing the repair leaving the customer to do that, I'd expect no additional labor/costs involved for or at a minimum a heavily discounted labor rate. If they do have the aforementioned process and is documented, it depends how long after the repair of the part failing in determining liability.
Whoa their killer. Was just posting thoughts to an overall situation for others that might see benefit from the reading.sleddriver wrote:As stated, the replacement began CLUNKING WITHIN A WEEK. The problem was verified by two shop mechanics.beigg wrote:If the tech/shop that did the work lacks a process to evaluate and/or test the vehicle after completing the repair leaving the customer to do that, I'd expect no additional labor/costs involved for or at a minimum a heavily discounted labor rate. If they do have the aforementioned process and is documented, it depends how long after the repair of the part failing in determining liability.
The car was allowed to sit overnight before I picked it up so that all air bubbles could disperse, minimizing noise. When started the next day around 1pm, it was reported to me the PS pump loudly growled and the wheel really shook! The temp that evening probably hit close to 35°F.
In case anyone following along needs more than Neil's description to get his rack type: Steering rack type identification.scot850 wrote:The type of rack fitted to your car is listed in the code on your chassis plate under the hood on the LHS inner fender by the battery.
The rack that badly leaked was clearly a TRW as I saw it stamped on the body. Also had a round cap on the bottom.Its either 4F2PEV5 or 4F2PEVS. I rubbed it twice and the last digit is almost certainly an S as in SAM. What I understand is seven digits means TRW and the value of the last digit is irrelevant so it doesn’t matter that it might be a 5.
I concur. A rack that begins to CLUNK within a week is obviously defective. They're trying to tell me that no labor is warrantied. Period. "We can't get reimbursed". However I was told when I made the appointment by another dude "We can't get reimbursed, therefore we just have to eat the labor cost." As their talking out of both sides of their mouth, which is right?rspi wrote:Most shops give a 1 year, 90 day, 30 day warranty on the labor. You need to know their policy.
