Volvo S80 and court

Serg5 · Post by **Serg5** » 06 Nov 2006, 16:02

I from Russia, my name Serg
I have car Volvo S80 T6 and the decision of court on an exchange of my car on new, but have passed more than six months and to me who has not addressed. I have written some letters on a factory " Volvo Car Corporation " (Fredrik Arp), but answers have not received.
I have written some letters in " Ford Motor Co. ", but the result is not present.
Tell, what to me to do???

[img=http://img269.imageshack.us/img269/8483/01010127eh2.th.jpg]

[img=http://img183.imageshack.us/img183/9158/01010128fi7.th.jpg]

[img=http://img183.imageshack.us/img183/1898/01010130tq3.th.jpg]

Post by **MadeInJapan** » 06 Nov 2006, 20:31

I am not understanding. You have no address so they can't deliver you car?
Please let us know what the problem is so we can help.

Serg5 · Post by **Serg5** » 07 Nov 2006, 09:15

MadeInJapan wrote:I am not understanding. You have no address so they can't deliver you car?
Please let us know what the problem is so we can help.

The factory has my address, has my letters and the information on me. Question in other: why who does not change??? The Dealer does not concern the decision of court, the respondent in court was a factory It difficultly to understand if you live in America, instead of in Russia.
Guarantee, as Dealer-only 1 year

Post by **billofdurham** » 07 Nov 2006, 16:04

Serg,

I think what you are trying to tell us is that you have had a major problem with your car (looks like it could be corrosion around the battery tray) and that a court has said that your car should be replaced. So far the factory, which was told to replace the car, has done nothing and the dealer is not prepared to help.

You have written to Volvo and to Ford but have not received any replies and now want our advice on your next step.

I should like to know if I have this right so far so that we may, possibly, give you the help you so obviously need.

As you said it is hard for us to understand as we do not live in Russia but we will do our best to help.

Bill.

Serg5 · Post by **Serg5** » 07 Nov 2006, 16:45

billofdurham wrote:Serg,

I think what you are trying to tell us is that you have had a major problem with your car (looks like it could be corrosion around the battery tray) and that a court has said that your car should be replaced. So far the factory, which was told to replace the car, has done nothing and the dealer is not prepared to help.

You have written to Volvo and to Ford but have not received any replies and now want our advice on your next step.

I should like to know if I have this right so far so that we may, possibly, give you the help you so obviously need.

As you said it is hard for us to understand as we do not live in Russia but we will do our best to help.

Bill.

Bill
Many thanks for your letter
You correctly have understood all, I think in America such not probably. I easy write in your forum and I have no problems.
I want: 1. To tell about the attitude to Russian people and 2.factory should to change the mine car on new.
In Russia I could not publish this the decision of court in newspapers and magazines. I can make it in America?
Serg

Post by **billofdurham** » 07 Nov 2006, 16:55

Serg,

I am glad I got that right.

It may be one or two days before we can come up with more help, but we will not forget about your problem.

Like you I do not live in America, I live in England. I know that you would be able to tell your story in the British newspapers and I feel that you would also be able to do the same in America.

Please be patient while we work out what to do.

Bill.

Serg5 · Post by **Serg5** » 08 Nov 2006, 00:38

billofdurham wrote:Serg,

I am glad I got that right.

It may be one or two days before we can come up with more help, but we will not forget about your problem.

Like you I do not live in America, I live in England. I know that you would be able to tell your story in the British newspapers and I feel that you would also be able to do the same in America.

Please be patient while we work out what to do.

Bill.

Bill
America and England-the democratic countries
In Russia (according to the annual report of the company " Ford Motor Co.") for all production "Ford" (included Volvo) answers ZAO " Ford Motor Company " and it "ZAO" has division " Volvo Car Russia " over which David Thomas whom before the Englishman supervised " Volvo Car UK Ltd."-it supervises and now lives in Russia.
Serg

[img=http://img329.imageshack.us/img329/4158/volvo1611052if3.th.jpg]

Post by **billofdurham** » 08 Nov 2006, 12:59

Serg,

A friend who has a good knowledge of international law has advised that your first course of action must be to go back to the court that ruled for you to have a new car.

He says that if a court has made a ruling and it is ignored, then the court should take action on your behalf.

If you have already done this and are still unable to get satisfaction then he suggests that you write to Volvo's head office at

405 31 G

Serg5 · Post by **Serg5** » 08 Nov 2006, 14:19

[quote="billofdurham"]Serg,

A friend who has a good knowledge of international law has advised that your first course of action must be to go back to the court that ruled for you to have a new car.

He says that if a court has made a ruling and it is ignored, then the court should take action on your behalf.

If you have already done this and are still unable to get satisfaction then he suggests that you write to Volvo's head office at

405 31 G