Discount Tire saga - one slow leak Topic is solved

Post by **June** » 12 Nov 2019, 16:54

matthew1 wrote: ↑12 Nov 2019, 13:32
jimmy57 wrote: ↑11 Nov 2019, 20:36 I can't figure out why they would not repair the tire if the puncture was not outside the tire contact area. Did they not offer some explanation of that? Was there a bubble (delamination or vulcanizing failure) at the puncture site?
No explanation. I wish I'd taken a photo. Would they be selling these out the back door after hours? It's a $50-75 tire patched.

I would advise in the future to steer clear of any auto related shop with the word "Discount" in the name. June

Post by **matthew1** » 12 Nov 2019, 17:04

true

Post by **matthew1** » 12 Nov 2019, 17:26

Just got off the phone with Jeff, didn't catch his title, but a regional office guy. Very helpful. They're refunding the $58 because it all doesn't make much sense, he said.

So now the Final Task is at hand, the boss level: communication with the store manager for the credit card credit.

Post by **matthew1** » 12 Nov 2019, 20:31

Final level achieved. Got the credit. Whew.

Post by **abscate** » 12 Nov 2019, 20:52

matthew1 wrote: ↑12 Nov 2019, 20:31 Final level achieved. Got the credit. Whew.

Make sure it isn't in DiTCoin

Im glad this saga worked out, but did it deserve its own tread?

Post by **ljsommar1** » 13 Nov 2019, 11:32

I suspect its being posting on a popular web site entered into the decision making process for the manager at DTD.

Post by **matthew1** » 13 Nov 2019, 12:28

I doubt he / they saw this. I didn’t mention it. It’s kinda heavy for what the problem is. Was.

Post by **matthew1** » 13 Nov 2019, 12:33

I suppose it depends on if they have a program to match internet complaints to actual call-in complaining customers. If they do, then yea they matched me. Jeff didn’t say anything.

tyguyc · Post by **tyguyc** » 13 Nov 2019, 13:14

This really makes me want to get a tire machine and balancer. Any one in the SNH Area want to come and use my new to me machine? Or would I be the only one. You have to bring your own weights though.

Post by **ljsommar1** » 13 Nov 2019, 15:21

I have a HF tire mounter and balancer to aviod these problems. Problem is the mounting/demounting tool doesn't work very well on low profile tires. It worked very well for the V70 (205/55R16), I hope it will work for our new V60 with 50 series 17" wheels,but I am skeptical.
Worth noting, new modern quality tires rarely need weights if you mount the dot correctly. I have verified this.

Discount Tire saga - one slow leak Topic is solved

Re: Discount Tire saga - one slow leak