. When I press the unlock button on the remote or on the door I can hear the actuator fire off, and I hear two clicks. I thought a failed actuator at first but upon closer examination of the locking mechanism there is a white switch that should click up or click down to lock and unlock the door. It's jammed in place, it doesn't budge. I was able to remove the trim around the inside of the door to see the side of the door where the child lock switch is. Upon visual inspection the child lock is turned off.
I believe the locking mechanism has failed and at this point I need to get the door open. I've scoured the internet and various forums and the general consensus is the lock needs to be "broken". I called up the local Volvo service center and the person I spoke to said "they'd have to tear up a lot of stuff" and "they haven't seen this issue in the years they've worked there".
I don't know what needs to be "broken" as I've taken the panel off the door exposing the locking mechanism and the actuator. My question is, could someone give me some advice on how to get this lock open or what it is they're breaking to get in. I can't imagine this is so uncommon that they have no possible way of dealing with a failed lock.
Any ideas would be greatly appreciated, I can supply pictures and more detail if necessary.
Thanks in advance!