Sorry for the downtime today

[matthew1]

I take this extremely seriously, and I'll share as much information as I'm given from the datacenter when it comes in.

This is Strike 1 against https://www.dreamhost.com/cloud/computing/

As always, if MVS is down or suffering sporadic performance, you can find the latest information at the MVS Facebook page.


Matt

[matthew1]

"The server issue you were experiencing is resolved, there was an issue
with the file system. Typically to resolve that detach the volume from
the current instance, attach it to a temporary instance, do an fsck and
then create a new instance using the fsckd volume as the root drive. Our
Cloud Engineers went ahead and took care of this for you as it was a
backend issue in this case."

There it is.

I was initially able to ssh in to the machine, but unable to write to files... hallmark of a disk problem. The inability to write to files was very alarming. Things are significantly very bad when that happens.

Then I lost the ability to stay ssh'ed into the server, and attempts at reconnecting/rebooting from the Web interface failed. This is when it had been down for an hour already. Then there was nothing to do but pace and wait for a response to my support ticket.

I'm out of my league with hardware problems, that's why I pay services (was Rackspace, now Dreamhost) to do the hardware thing. I do the software thing. You guys do the MVS user thing. Everybody's happy and the wheels of Volvo help turn smoothly.