How frustrating! The dealer shop apparently just doesn't want to do the work, and will never "confirm" anything with Volvo (because they already know). See Rick's post for a possible solution. In your final call to the dishonest dealer service manager mention to them you know they are lying and are tired of it and are taking your business elsewhere. Who knows, maybe it will sink in eventually (unlikely, I know).iamhives wrote: 26 Nov 2021, 07:07 I've been going back and forth between Volvo and my dealer. I called Volvo and they quickly confirmed that both my cars are included in the recall. However, the dealer e information aghe has screwed us out of that outlet too says they're not and won't schedule the work. I asked them twice to confirm with Volvo but so far, they haven't....
For that matter, it wouldn't hurt to name the dealership here if they never come through on the covered recall.
