Today Volvo introduced Tow for Life, a free program for all Volvos. Yes, even that barely-running old 1985 Volvo 240 down the block you’re thinking about…
No matter how old or new, how well- or poorly-maintained the Volvo, it qualifies for free towing. Wow!
Of course there’s a catch. In life, there are no free lunches, and all that. And here’s the catch: the tow goes to a Volvo dealer. Not your house, not your indie Volvo mechanic’s garage, and not to a salvage yard. Yet this is fair. They pay for the tow, they get to say it goes to a dealer, where it’ll probably pay for itself many times over after you fork over for dealer service department rates.
“Tow for Life ensures that in the event of a breakdown, help is on hand no matter the age of the vehicle,” said Scott Doering, Head of Customer Service for Volvo Car USA, “It’s a commitment to all our customers that cars will be taken to experts who use genuine Volvo parts and repair methods. This will get the customer back on the road faster and provide assurance that the repair was done right.”
Towing is already included as part of roadside assistance under the car’s warranty period. There is no additional fee to use Tow for Life for post-warranty customers. Volvo customers can call for help through Volvo On-Call or via Volvo Customer Care at 1 (800) 550-5658. Vehicle tows that are initiated through these channels will have their tow to a local Volvo retailer covered under the program.https://www.media.volvocars.com/us/en-us/media/pressreleases/254165/volvo-car-usa-launches-complimentary-tow-for-life
Download Volvo’s Tow for Life introduction PDF here.
Discuss this in the Volvo Forum’s Tow for Life topic.